Answers Before You Enter
This FAQ is where we explain the account steps that can cause confusion before you reach the lobby. Start with your phone number, complete the verification prompt, and check that your wallet name matches the account details. Our answers also explain what to check when DANA, OVO, GoPay or QRIS status does not update as expected. For bank transfer questions, we point
you to the virtual account reference and the receipt details our support team needs. You can return to the naga169 home page after checking the relevant answer.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer